PLANNING YOUR DREAM JOURNEY
When we work together, we put you front and centre of your travel experience. Unlike standard tourist packages, we focus on what matters to you as a traveller, rather than what is easiest or will earn us the most money. When we combine your hopes for your journey with our local knowledge and wave our magic planning wand, it all comes together to create the trip of a lifetime that you will never forget.
If you work with any other travel agency you might be asked where you want to go, when and how much you have to spend. But often that’s it.
At Forward Travel we start with a conversation and ask you ALL the questions. Questions like:
- Why are you travelling?
- What are your interests?
- What is it about that particular location that interests you?
- How much time do you have?
- Are there key things you must see while you are there?
- What sort of experience do you want?
- What kind of lifestyle do you have?
We will keep asking questions until we are confident that we can build a journey for you that will perfectly match you and what you are looking for.
Once we know who you are and what you are looking for in a journey, we match what you have told us about yourself with our local knowledge and expertise to create an itinerary. This is really a puzzle that we piece together balancing things like:
- the time you have with what you want to do
- building up to those “wow” moments and making sure you have time to acclimatise and relax
- the places you are interested in and the places we know you will love
Because we’ve taken the time to understand you, we know what is going to excite you and this is where we help you to unleash that.
We have the logistics and operations covered so you can just get excited about the experience. This is your journey from start to finish.
In every itinerary we create there is flexibility and choice.
It is your journey – you own it. The final decisions are yours to make.
Sometimes we know that there is only one hotel in town that is worth staying at – trust us – but where there are options for hotels or restaurants or tours, we will help guide you through that choice.
We know that seeing the itinerary makes the journey feel more real so you will probably have questions.
You may have done a little bit more research or even decided to extend your holiday. We want to make sure it is right so now is the time to tell us.
4. Your book
Yippee – it’s almost time for you to head off on your adventure.
Before you step on the plane we will give you what we like to call “Your Book”.
In Your Book you will find everything you need to know for your journey. No individual vouchers or tickets that you need to keep track of, it’s all in Your Book.
That’s one less headache you need to worry about while you are having the time of your life!
Can’t remember your flight time? It’s in Your Book. Need to find a contact number for your local guide? It’s in Your Book. Unsure about the details of the country you are visiting? It’s in Your Book.
Your Book is customised to your journey… no two are ever the same, even down to the images on the front cover. It’s all in the details of delivering you a truly exceptional and personalised service.
No words can do justice to the amazing experience you will have on your journey. We know what type of traveller you are – because we took the time to ask you all the questions… and then we’ve used our expert local knowledge to meticulously plan the most amazing personalised experience for you.
It’s all in the details. The local guide waiting for you at the airport with your name on a sign so you can’t miss them… The private transfers and English speaking driver guides…
The contact with not only your local guides but also your Forward Travel consultant for your whole journey… There is always someone just a phone call away to help with anything that arises along the way.
We make the journey experience seamless for you. If you miss a flight we will be straight on to booking another one.
If you get sick, we will shuffle bookings so you don’t miss out on your dream experience.
Our long-term partnerships with our in-country operators mean that the communication channel is always open. When you come home, we want to hear all about it. We could sit for hours and listen to your stories about the exciting adventures you have been on.
We want to see all the photos and hear every detail. And then we’ll start the process all over again, planning for your next dream adventure. So where are you off to next?